February 21, 2024


It’s been a challenging year for central bank communications staff. Soaring global inflation has prompted many central banks to embark on the fastest monetary tightening cycle in decades, putting pressure on communications experts to keep the public informed in a fast, engaging and tactful manner. At the same time, disruptions caused by the Covid-19 pandemic have prompted many communications teams to more widely adopt digital channels such as social media and virtual meetings.

a key question