View a printable version of this report in PDF format
“We rely more on social media,” one central bank in the Americas said of its response to Covid-19. According to many respondents to the 2022 Communications Benchmark, the review outlines a trend that has been in place for years but has accelerated since the pandemic. “We take our presence on social media very seriously,” said one central bank in Europe.Another person from the Asia-Pacific region said its Facebook page
